FAQs

Do you offer a warranty?

Yes! We offer a warranty on all residential and commercial doors and openers. 

Residential Warranty (PDF) Commercial Warranty (PDF)

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Why doesn’t my door go down?

Check to see if the photo eyes are on or if anything is blocking the beam between the photo eyes.

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Why don’t my remotes work?

First, check the batteries in your remote and change if needed. If that is not the problem, check to see if the wall button is in vacation mode. If the wall button light is blinking, it’s in vacation mode. Hold the lock button in for a few seconds to take it out of vacation mode.

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Can somebody come and look at my job?

Yes, a Mountain Air Garage Door Sales Representative can come and look at your job. Please contact us today!

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Can I get a replacement spring from you?

Yes, we have both torsion and extension springs in stock. If we don’t have the spring, we can make one for you.